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Coronavirus has taken over, media coverage and business conversations across the globe over the last few weeks and months. But the question is how can we all manage and plan a successful strategy to ensure business continuity at all levels.

On March 11, 2020, the World Health Organisation (WHO) characterised Coronavirus (COVID- 19) as a pandemic. They also highlighted the need for business to have a comprehensive and robust, disaster and emergency plan in place.

As the running and efficiency of buildings is often the key focus of Facilities Management professionals around the globe, we understand the importance of ensuring that you don’t wait until there is a major outbreak or emergency to ensure there is a cohesive plan in place for your business.

Although preparation is a vital aspect of disaster management and planning this should come from the top level of a business, it is also important that your plan considers the potential impact on all areas of the business.

How can you be fully prepared for an emergency or disaster?

Steps you and your team should think about:

  1. Identify your business-critical functions
  2. What is the minimum number of staff needed to keep business-critical functions going?
  3. Can any systems be managed and monitored remotely? If not does the system need upgrades to enable this etc?
  4. Identify which functions and departments have dependencies on each other.
  5. Is there acceptable downtime periods for any critical functions?
  6. What would happen if staff couldn’t make it to the building/office?
  7. What functions can staff perform when working remotely?
  8. Identify key points of contact in the business for emergencies.
  9. Create a plan to maintain core operations.

These are just a few questions and aspects you need to assess. Remember a plan is better than no plan.

Who is going to be affected?

We know that many businesses, corporate buildings, attractions and venues will be highly affected by Coronavirus, but healthcare services and other public sector buildings will experience even more strain than before.

Business and buildings that we come in contact with on a day to day basis don’t run completely autonomous, and they rely heavily upon communications with third-party vendors and contractors to operate efficiently.

You may have multiple vendors and contractors but some will almost definitely be more business-critical than others and you will need to identify which ones are the most important to ensure you can continue to run your business effectively.

It is important to ensure you have plans in place with your vendors and contractors if any emergency does arise.

So what’s next?

Ensure that all protocols are in place and all staff, contractors and vendors are aware of the plans and procedures that need to be adhered to during the time of emergency. In times where there is a high risk or illness spreading, it is important that protocols such as cleaning and janitorial tasks are carried out more often and more thoroughly each day. In addition to more facilities for washing and sanitising your hands.

No matter what remember having a strong action plan in place will help you overcome issues and help you move forward in a time of emergency.

Find out more about how we can help ensure you can fulfil your recruitment needs or even just quick connected using our BodenConnect software here.

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