Regional Work Place Services Manager

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#1035896_140873 FM Soft Services Management South West Permanent £28K - £35K / Year

Regional Workplace Services Manager
Bristol + Surrounding Areas
£28,000 - £35,000 + Laptop + Phone

Job Description
Boden Group have an opportunity for a Regional Workplace Services Manager working for a large Facilities Management Company, the role shall be based in Bristol and surrounding areas
We are looking for a well presented individual who has a good client facing experience and will be able to manage soft services and front of house

Operational coverage on a shift basis between the hours of 07:00 and 19:00 - 40 hours per week
Responsible for ensuring the highest standard of service.
Take ownership of the Client's demised area within the building. They are there to ensure that the working floors and client spaces operate as smoothly as possible.
The role will act as a ‘One Stop shop’ for users on all WS&RE related services.
Liaising with the local Client's business, service partners and wider internal client services teams.
Direct line management responsibility for the local team is a requirement of the successful applicant.
Prior experience of working in a corporate environment would be preferable.
Flexibility in working hours is essential, as occasional late working may be necessary.

Experience

Knowledge of Facilities Management
Previous experience of a similar role
Management skills - Ability to motivate self and others to achieve results at all levels
Flexibility is essential to suit the needs and working practices of the department and its internal clients.
Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication
Customer Service, client focused - Strong customer services skills and customer service experience
Relationship building
Acts with honesty and integrity
Covid-19 Marshal responsibilities – Including promote, articulate, and enforce Government and the Client's Workplace Services policies while acting as a role model.
Will need to build relationships with all Staff, Partners, Contractors, Suppliers and Key Contacts
Responsibility for Health and Safety compliance
Ensuring compliance with all the Client's ISO accreditations.
Attendance at all internal and external ISO Audits
Complete audits of Planned Preventative Maintenance (PPM) work as required.
Adherence to contractual KPI and SLA’s and office SOP’s.
Coding of invoices and recharges as required.
Management of orders through the Ariba System or other system as directed
Check monthly financial downloads and report discrepancies
Aid with the creation of the financial plan
Carry out associated meetings