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Business Support Coordinator - Fareham - £22,000 per year - Permanent 

Business Support Coordinator - Fareham - £22,000 per year - Permanent 

To work as part of our central team supporting various managing agent and client direct contracts, supporting contracts and accounts managers with ad-hoc requests in line with the contract requirements:

General Duties:

  • Taking calls regarding facilities and maintenance issues
  • Logging all incoming calls/emails from the client and tenant’s helpdesks
  • Providing a high level of customer service at all times
  • Preparing reports and documentation
  • Updating electronic records – including company and client-based systems
  • Updating & closing out of PPM records
  • Operating and overseeing client helpdesk systems
  • Updating and closing out all client and tenant calls in line with agreed SLA’s
  • Communicating effectively with client, customers, subcontractors, suppliers and engineers to ensure high levels of communication is achieved to deliver occupier experience in line with Broadgate Estates standards
  • Raising purchase & service orders
  • Ordering of parts and materials
  • Collating timesheets from the engineers
  • General administration to support the team


  • To be a ‘team player’ within the company
  • Helping colleagues, as and when necessary, especially to meet deadlines
  • Contribute effort towards Company Vision and Mission and observe Company values when actioning your objectives

What you need to do now

If you are interested in this opportunity, please apply through this advert or for further information and a confidential discussion get in touch with Millie Platts on 0121 702 1464

If this job is not quite right for you but you are looking for a new position, please apply anyway and we will get in touch to discuss our latest opportunities and your next career move.

Get in touch to find out how we can help you today.

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